I purchased something in store, can I return it online? 26 April 2023 23:42 Updated Unfortunately, in-store returns cannot be processed by our Online team. Kindly reach out to the boutique where your garment was purchased, and they will assist you directly. Related articles Can I return an online order in-store? What is your return policy? How do I return an item? I've paid with Afterpay, Zip, Humm, Laybuy or PayPal Pay In 4. How do returns work? I have received a faulty item, what should I do?