We're sorry to hear your item is faulty. To request a fault assessment, please follow the below steps:
CAMILLA AND MARC Online Return
Please reach out to our customer care team at customercare@camillaandmarc.com
- Your order number or proof of purchase
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An image that outlines the fault so that we can provide you with a suitable solution.
CAMILLA AND MARC Boutique Return
- If the item was purchased in-store, please return it to the boutique for our stylists to assess and assist you.
Stockist Return
- If you purchased the item through one of our stockists, it will need to be returned directly to the stockist via their customer care service as they will have a record of the transaction. Please be ensured that our Wholesale team will work closely with the owner of the boutique to rectify this matter on your behalf.
For further assistance, please email customercare@camillaandmarc.com