Change of Mind
We offer change of mind returns and exchanges on eligible full-priced products subject to the following conditions:
- For online purchases, the garment is returned within 14 days of receiving your order.
- For store purchases, the garment is returned within 7 days of purchase.
- Garments are in a saleable condition, i.e. clean, tags attached, in original condition. Any garments that have been worn, damaged, altered or washed will not be accepted.
- Garments were full price when purchased (i.e. not marked down or marked ‘final sale’).
- Shoes: Please try on all footwear on a carpeted surface before general wear. Returns of footwear will not be accepted if the product has scuff marks or the original shoe box is damaged.
Faulty Items
We are committed to honouring our obligations under the Australian Consumer Law. We sincerely apologise for any inconvenience caused by receiving a faulty garment. Please contact our Customer Care team here to notify us of any issue and we will work with you to resolve it as soon as possible.